Get In Touch

We're here to help you plan your perfect Danish cycling adventure. Feel free to reach out with any questions about our tours, bookings, or special requests.

Location

Visit Us

Nørregade 28, 1165 Copenhagen
Denmark

Call Us

+45 28 55 63 21

Monday-Friday: 9:00-17:00

Email Us

[email protected]

We respond within 24 hours

Send Us a Message

Frequently Asked Questions

Find quick answers to common inquiries

How do I book a tour?

+

You can book our tours through our website by visiting the Tours page and selecting your preferred tour. Alternatively, you can call us at +45 28 55 63 21 or email us at [email protected].

What happens if it rains during my scheduled tour?

+

Light rain is part of the Danish experience, and we provide rain ponchos if needed. However, in case of severe weather, we offer the option to reschedule your tour or receive a full refund.

Do I need to bring my own bicycle?

+

No, all our tours include high-quality bicycle rental. We provide city bikes, hybrid bikes, and electric bikes based on your preference and the tour type. Helmets are also available upon request.

Can you accommodate specific dietary requirements?

+

Yes, we're happy to accommodate dietary restrictions and preferences. Please inform us of your requirements when booking, and we'll ensure any included meals or snacks meet your needs.

What is your cancellation policy?

+

You can cancel up to 48 hours before your tour for a full refund. Cancellations within 48 hours are eligible for a 50% refund. No-shows are not eligible for refunds. Special terms may apply for private or custom tours.